National Wildlife Federation
  • Strategic Business Operations
  • Reston, VA, USA
  • Full Time

Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 51 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, etc. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. The organization's programs focus on conserving wildlife, restoring habitat and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change. To support our mission, we seek an ambitious and enthusiastic addition to our Strategic Business Operations department. Individuals who want a fun work atmosphere, the empowerment to recommend improvements, and to lead business excellence by example are strongly encouraged to apply. An interest in our mission to help wildlife thrive, including advocacy for clean water, clean air, and community betterment is a plus.

This position provides administrative support for the Strategic Business Operations department. The role is responsible for coordinating and assuring a smooth execution of various ongoing administrative processes with a high degree of latitude in planning and organization. This roles serves as the primary point of contact from the department with external vendors and partners for many day-to-day operational needs. Required skills include consistent attention to detail and process that enables efficient administrative practices, general understanding of budgeting financial practices, and comfort with learning new software.

Personal attributes sought: strong commitment to a customer ethic that maintains and grows workplace productivity and satisfaction, a zeal for organization and documentation, and a proven aptitude for clear and helpful communications and collaboration.

In this role you will support:

Administrative Duties

  • Schedule, coordinate, and produce preparatory material for meetings and departmental activities
  • Record and distribute meeting notes
  • Support team-building and development activities
  • Book domestic and international travel, and manage some email correspondence for department leads
  • Routine updates to team and supervisor on assigned project and task progress
  • Contribute to business processes development and improvement
  • Advocate for changes to improve operations

 Budget Duties

  • Prepare budgetary, inventory, and asset management materials for monthly meetings with Finance
  • Maintain and update data in budgeting system and spreadsheet tools
  • Create RFP comparative analysis charts and coordinate informational updates with vendors
  • Prepare and manage Purchase Orders
  • Process invoices and monthly bills for the department and distribute invoice costs across units

Technology Duties

  • Manage a small portfolio of non-technical requests through multiple means: telephone, email, face-to-face contact and Helpdesk ticketing system (Zendesk). Produce thorough notes on actions and resolutions.
  • Assist with operational tasks, including but not limited to asset management and tracking, end-user communications, non-technical support for computer deployments, shipping and receiving hardware.
  • Key resource to support technology tool education and adoption, including hands-on learning session planning and producing engaging material that incentivizes workforce learning and engagement.


  •  Bachelor's degree or commensurate experience
  • At least two years of experience working in a related capacity for a same size business and budget
  • Strong understanding of the Microsoft Office suite and comfortable with learning new systems rapidly
  • Strong organizational skills with attention to detail and the ability to balance work priorities and deadlines for staff services
  • Detail-oriented, able to follow tasks through to completion including appropriate documentation
  • Efficient time management and task prioritization flexibility, comfortable with tight deadlines
  • Able to build trusting, collaborative and compassionate relationships
  • Ability to advocate for better business processes and ways of getting work done more efficiently
  • Self-starter mentality, owns problems and pulls in other resources and expertise as needed
  • Capable of understanding broader context and the bigger picture including NWF's strategic vision and the essentials of our mission
  • Proven track record with customer service, attention to detail, and problem solving

There  may be travel involved in this role, potentially up to five times a year to various conferences and trainings based upon need. 

The employee's actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. We aspire to be an inclusive multicultural organization that celebrates the rich dimensions of diversity such as race, ethnicity, gender identity, sexual orientation, socio-economic status, age, physical abilities, religious and political beliefs. 

The National Wildlife Federation offers excellent benefits, competitive compensation, and a family-friendly, flexible work environment. We are committed to building a diverse team and strongly encourage candidates from all backgrounds to apply. If you meet more than 75% of the qualifications of this description, we encourage you to submit an application. A background check will be conducted on the selected candidate.

Interested candidates should submit both a cover letter and resume. 

National Wildlife Federation
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