National Wildlife Federation
  • Supporter Operations
  • Reston, VA, USA
  • Full Time

Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 51 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, etc. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. The organization's programs focus on conserving wildlife, restoring habitat and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change. To support our mission, we seek a highly motivated Online Production Specialist to join our team in Reston, VA.

The Online Production Specialist is responsible for producing National Wildlife Federation's online advocacy and fundraising content. This role utilizes our enterprise online platform to create a variety of mission-critical forms including emails, donation pages, action alerts, surveys, and event registrations. They work closely with many teams across the organization to ensure services and deliverables are fulfilled in a timely and high-quality manner. They are also involved with operational tasks (such as implementing new system functionalities into applicable builds and producing documentation) and with larger projects (including new design applications and form builds for websites). The Online Production Specialist reports to the Director of Supporter Operations.

In this role you will:

  • Work as a member of the Online Production Team to produce and send/publish NWF-branded emails, donation pages, action alerts, surveys, events, and other pages.
  • Work with the Supporter Operations Team to continuously improve the quality and production efficiency of NWF's online forms through procedural or technical changes.
  • Conduct Quality Assurance of Production Team builds.
  • Use JIRA to manage Production Team tasks and schedules.
  • Create/edit banner images for emails, insets, ads, and other digital graphics for NWF's website (
  • Manage email stationaries and page wrappers, providing updates to branding, logos, and content as needed.

This position serves to make the National Wildlife Federation brand stronger, working collaboratively across the organization with subject matter experts, uncovering opportunities, and fueling fundraising and advocacy success across all of our platforms and departments.


  • Bachelor's degree or equivalent experience
  • 2+ years of experience in producing online content
  • Experience in a dynamic corporate, nonprofit, or media environment with proven expertise in marketing design principals is essential
  • Ability to manage multiple projects and tasks simultaneously, meet deadlines, and provide quality deliverables with a high attention to detail and accuracy
  • Experience building emails, donation pages, action alerts and other similar content
  • Proficiency in using HTML and CSS. Working knowledge of Adobe Photoshop and JavaScript
  • Previous experience working with an enterprise fundraising and/or advocacy platform. Experience with Blackbaud's Luminate Online and with the JIRA task-management system a plus.
  • Ability, and desire, to learn new technical tools and processes quickly and thoroughly
  • Capable of being assigned a role on large projects and independently working on deliverables
  • Strong desire to advocate for and engage in process improvement
  • Ability to act as consultant on best use of applicable systems to meet business goals
  • Excellent written, verbal, and interpersonal communication skills
  • Flexibility, determination, and a sense of humor
  • Love for wildlife and conservation of our natural spaces is a big plus
  • The employee's actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.

 There may be some light travel, one to two times a year to attend trainings or conferences.

The National Wildlife Federation offers excellent benefits, competitive compensation, and a family-friendly, flexible work environment.  We are committed to building a diverse team and strongly encourage candidates from all backgrounds to apply.  If you meet more than 75% of the qualifications of this description, we encourage you to submit an application.  A background check will be conducted on the selected candidate.

Interested candidates should submit both a cover letter and resume.  

National Wildlife Federation
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